Welcome back to “玩偶姐姐 Career Coach,” a video series I created with 玩偶姐姐.com and IDG.tv. This season, we’re discussing the skills that top 玩偶姐姐s are developing to be successful in the new era of IT. 

In this episode we are talking about shadow IT and how 玩偶姐姐s can shift their approach from trying to rein in a pesky problem to thinking of shadow IT as “end user innovation.” 

Ten years ago, the term “shadow IT” described the staff that your business partners hired to develop their own solutions. But today, with cloud services, shadow IT is a much larger concept. It occurs whenever a business partner buys a cloud application without consulting IT. 

The divide between IT and business partners has to go

But shadow IT is a concept that should not exist in the new era of IT. When technology is as important to a company as people, finance or even oxygen, the “us and them” divide between IT and its business partners has to go. When technology belongs to everyone, the IT organization needs to relinquish its totalitarian grasp over the purchase, development and support of technology. 

When we reframe shadow IT as end-user innovation, we not only allow IT to be the business, we encourage the business to be IT.  

At the same time, rogue IT can quickly create problems with security and cost. So 玩偶姐姐s must find a way to balance business innovation with the need for standards and compliance. 

Watch this video to see how some 玩偶姐姐s are approaching the challenge.